Oracle internals, debugging and undocumented features

Patch WDJ7 and “Unable to verify your status” error

According to Oracle Documentation WebLogic ( which is now part of new OEM 11g grid install )  must be updated with patch WDJ7.

When we tried  to authenticate to my Oracle Support with the smart update GUI I received an error message “Unable to verify your status“.

After some time dealing with this error and troubleshooting  I decided that easiest way is open service request and request  to download patch  WDJ7 .

Unfortunately I cannot place file here but if you have Oracle support they will send you a link to download it.Once you get a file you can manually install it.

Below are instructions to download and install.

1. Download the WLS WDJ7 patch (wls_patch.zip file provided by Oracle Support ) and unzip under  WLS_ORACLE_HOME/utils/bsu/cache_dir

2. Apply the patch by running the following command:

./bsu.sh -prod_dir=WLS_ORACLE_HOME/wlserver_10.3 -patchlist=patch number -verbose -install

For example:

./bsu.sh -prod_dir=/scratch/gc/Oracle/Middleware/wlserver_10.3 -patchlist=WDJ7 -verbose -install

Note: Since the patch WDJ7 is a MLR patch for other 3 patches, you will see that all the 3 patches are applied in a single go with status: Success

3. You can view the report of applied patched by running the following command:-
./bsu.sh -report -patch_id_mask=patch number

For example: ./bsu.sh -report -patch_id_mask=WDJ7


3 responses to “Patch WDJ7 and “Unable to verify your status” error

  1. Gwen Shapira October 1, 2010 at 1:15 am

    Funny, I’ve just ran into this yesterday. What’s the thing with requiring a specific app or an SR to get a patch? What’s wrong with regular HTTP?

    Anyway, I’m still trying to get support to give me the patch, they said they uploaded it to the SR and I can’t see it. This is so lame.

  2. oraclue October 1, 2010 at 10:40 am

    Hi Gwen,

    You can try to setup proxy server.. Go to offline mode and once you are in GUI on the menu under preferences you can set all values.Firewall can cause this error..

    Related to Oracle patch: Once you open your service request look on the right side ( font in blue color it says view files ) .Click on that one and you will see zip file there…



  3. Tony van Esch October 3, 2010 at 4:25 pm


    I encountered the same issue some months ago. I guess they still haven’t integrated the BEA patch stuff into MOS.

    Tony van Esch

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